PRIVACY POLICY
Effective Date: February 26, 2026
Smart Plumbing Solutions LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you may provide through our website: https://smartplumbingsolutionsllc.com. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or contact us through online forms, phone calls, or other communications.
1. What Information Is Collected
We collect personal information that you voluntarily provide when you fill out a contact or scheduling form, request an estimate, call or text our business, or subscribe to communications. This information may include your Name, Phone Number, Email Address, Property Address, and Service Details.
Additionally, we may automatically collect certain technical data when you visit our website, such as your IP address, browser type, device type, pages visited, and referring URLs, to help improve website performance.
2. How User Data Is Used
We use the information we collect to respond to your service inquiries, schedule and confirm plumbing appointments, provide requested services, send updates or reminders, improve our website functionality, and send occasional marketing communications if you have opted in. We do not sell or rent your personal information to third parties.
3. SMS Opt-In Details
By providing your phone number on our contact or appointment forms and checking our compliance boxes, you explicitly consent to receive both non-marketing messages (such as account notifications, reminders, and consultation updates) and occasional marketing communications from Smart Plumbing Solutions LLC.
Frequency: Non-marketing message frequency varies based on your appointments; marketing messages are restricted to a maximum of 2 times a month.
Rates: Message and data rates may apply.
Opt-Out: You can reply STOP at any time to opt-out of text communications, or text HELP for assistance.
4. Cookie & Tracking Practices
Our website uses cookies and similar digital tracking technologies to remember user preferences, analyze traffic trends, and improve our online marketing effectiveness. You can choose to disable cookies at any time through your individual web browser settings, though doing so may impact certain functionalities of our website.
5. Data Security and Handling
We take reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or alteration. While we implement strict safeguards to manage and store your details safely, no method of online transmission or digital storage is 100% secure, and we cannot guarantee absolute security.
6. User Rights
You retain complete control over your personal data. You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, request the permanent deletion of your personal details, or completely opt-out of future text and email communications. To exercise these rights, please contact us at info@smartplumbingsolutionsllc.com.
7. Mobile Info Sharing Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Smart Plumbing Solutions LLC Phone: 206-913-3417
Email: info@smartplumbingsolutionsllc.com
